Xapo is a 100% remote-work company that provides a digital banking alternative built on top of Bitcoin, accepting more than 150 currencies and allowing people to transfer money globally in real-time and for free. In 2014, Xapo was the first company to issue a Bitcoin debit card.

What attracted me to Xapo was the company's vision to facilitate cheap and fast global money transfers through Bitcoin and the focus on emerging markets that usually suffer from unpredictable economies and governments, such as Brazil, Argentina, Nigeria, and Kenya.

I joined Xapo as a Senior Product Designer in 2018 to lead our Web App experience. As our mobile demands became more important, I was assigned to the Money-in/Money-out experiences, including how to add, transfer and withdraw money in the wallet.

In 2019, as the team grew to 9 designers, I became the team lead to help organize ourselves better and improve our performance.

Recently, Xapo became a fully-fledged digital bank in Gibraltar.

As Team Lead

• Implemented a prioritization framework for the design team to increase the assertiveness of their tasks. The framework was adopted later by some of the product teams.
• Improved the design team process and workflows for faster and better hand-offs to development.
• Implemented a temporary Design Review stage to improve overall quality of the hand-offs by mentoring other designers.
• Helped PMs define measurable product goals (KPIs) for “Add Money” and onboarding flows.
• Created the guidelines for designing with quantitative and qualitative data, using tools such as A/B testing and UX Research.

As Product Designer

• Re-designed the Web app experience from the ground up.
• Re-designed the iOS and Android top-up and withdraw flows for easier and faster transfers.
• Built the first version of the Design System for mobile and web and established the workflow for the design team to iterate and maintain the libraries.